• The Regulation aims to organize the activity of transporting individuals and groups by buses through the carrier's contract with the supervising or licensed entities in the activities of Hajj, Umrah, visitation, or tourism. It also includes entities concerned with organizing events, festivals, conferences, and seminars, or contracting with employers to transport their employees, guests, and those in a similar status. Additionally, it regulates the activity of bus rental with and without a driver, and the activity of directing buses through smart device applications; to enhance the level of passenger transport services by buses, safeguard the rights of the contracting parties, create a suitable environment for investment, and improve operational efficiency to achieve the highest standards and safety requirements.

• The following terms, whenever stated in this Regulation, shall have the meanings assigned herein, unless the context requires otherwise:

• 1) Authority: The Transport General Authority

• 2) Board: The Authority's Board of Directors

• 3) President: The President of the Transport General Authority

• 4) Specialized Transport Activity: transporting passengers by buses according to a transport contract and at an agreed timetable without being bound by specific routes for a fee, it includes, without limitation, (transporting individuals or groups for the purposes of Hajj, Umrah, visit, tourism, entertainment or work).

• 5) Bus Rental Activity: renting buses with or without driver under a rental contract for a fee.

• 6) Bus E-hailing Activity: electronic agent to direct buses through smart device applications to transport passengers for a fee.

• 7) Activity: Specialized Transport Activity, Bus Rental Activity, or Bus E-hailing Activity.

• 8) Entity: every legal person with a legal entity such as institutions and companies.

• 9) The individual: every natural personality.

• 10) License: a document issued by the Authority authorizing the entity to practice the activity in accordance with the provisions of this Regulation.

• 11) The licensed Individual: The entity licensed to practice the activity by the Authority.

• 12) Carrier: The entity licensed to practice Specialized transport activity.

• 13) Lessor: The entity licensed to practice bus rental activity.

• 14) E-hailing agent: The entity licensed to practice bus e-hailing activity.

• 15) Passenger: The end beneficiary of bus transport services.

• 16) Lessee: Each party benefitting from the bus rental activity services.

• 17) Transport contract: the contract concluded between the carrier and the parties specified therein in accordance with the provisions of this Regulation, which defines the scope of the benefit, obligations, and rights between the parties.

• 18) Rental contract: the contract concluded between the lessor and the lessee in accordance with the provisions of this Regulation, which defines the scope of the benefit, obligations, and rights between the parties.

• 19) E-agent contract: the contract concluded between the electronic e-hailing agent and the parties specified therein according to the provisions of this Regulation, which defines the scope of benefit, obligations, and rights between the parties.

• 20) The licensed city: the cities, governorates, and towns in which the entity was licensed for practice its activity.

• 21) Main office: The headquarter of the licensee where he practices the activity and supervises its branches.

• 22) Branch: A branch office of the entity to exercise the activity under the supervision of the main office.

• 23) Bus: The means of transport used in the activity to transport passengers and their belongings according to the approved technical specifications, conditions, and equipment.

• 24) Operation Card: A document issued by the Authority authorizing a bus to operate in the Specialized transport activity or bus rental activity.

• 25) Driver: The natural person who holds a driver card to drive a bus.

• 26) Seasonal driver: The driver who holds a driver card to drive the bus for a specified period during the Hajj season, or any other season.

• 27) Driver Card: A document issued by the Authority authorizing the driver or his assistant to drive the bus in the Specialized transport activity and bus rental activity.

• 28) Professional Competence Test: a test assigned for the driver to verify his ability and qualification to drive the bus efficiently and dealing with passengers in all circumstances in a professional manner.

• 29) Periodic technical inspection: a full inspection of the bus in approved periodic technical inspection centers. 30) E-hailing System: A Specialized system of the e-hailing agent for booking and distributing orders to the e-hailing drivers who work in the bus e-hailing activity.

• 31) Technical equipment: approved equipment and tools that must be available in the bus.

• 32) Technical equipment providers: the providers approved by the Authority to install technical equipment for buses.

• 33) Service Controller: The person assigned with the control and inspection power to ensure compliance with the provisions of this Regulation, and taking the necessary action in the event of a breach of any provision.

• 34) Financial fines: Amounts imposed as a result of violating any of the provisions of this Regulation or the regulations of the Law of Public Transport on Roads.

• 35) Control record: a paper or electronic form containing violations of the provisions of this Regulation.

• 36) Financial fee: The financial resources allocated to the Authority in return for issuing / renewing the license, operating cards, drivers’ cards, or any of the other services provided by the Authority.

• 37) Violator: Anyone who performs an act or actions in violation of the provisions of this Regulation.

• 38) Law of Public Transport on Roads: The Law of Public Transport on Roads of the Kingdom of Saudi Arabia promulgated by the Royal Decree No. (M/25) dated 21/06/1397 H. as amended or updated.

• 39) Traffic Law and its Implementing Regulations: the Traffic Law promulgated by the Royal Decree No. (M/85) dated 26/10/1428 H. amended by the Royal Decree No. (M/70) dated 06/11/1437 H. amended by the Royal Decree No. (M/73) dated 18/07/1439 H., amended by the Royal Decree No. (M/115) dated 05/12/1439 H. and its implementing regulations, and any amendments thereto.

• 40) The State Revenue Law and its Implementing Regulations: The State Revenue Law promulgated by the Royal Decree No. (M/86) dated 18/11/1431 H. and its implementing regulations amended by the Minister of Finance Decision No. (901) dated 24/2/1439 H. and any amendments thereto.

• 41) The Regulation: The Regulation governing the Specialized Transport activity, the buses rental and e-hailing of buses.

The provisions of this regulation shall apply to the practitioners of the Specialized transport activity, the bus rental activity and the bus e-hailing activity, which is deemed an integral part of the regulations of the Law of Public Transport on Roads.

An entity may practice the activity, subject of this Regulation, only after obtaining the required license.

• In order for the entity to obtain a licence to exercise the Specialized transport activity, it shall meet the requirements below:

• 1) fulfillment of the following documents:

  • a. An application submitted by the entity through the Authority’s approved

  • b. channels.

  • c. A valid commercial register of the entity limited to Specialized transport activity. It is permissible to combine more than one transport or supporting activity thereto in the same register.

  • d. A valid social insurance certificate.

  • e. A valid Zakat and Income Certificate (if more than one year has elapsed after issuance of the commercial register)

• 2) Provide a suitable main office in the licensed city in accordance with the approved municipal and technical requirements, and the directives issued by the relevant competent authorities.

• 3) Provide the minimum number of buses necessary to exercise the activity in accordance with the provisions of this Regulation; the president determines by a decision the minimum for each city or region depending on the market need, provided however that the minimum is owned directly by the entity, or through financing lease contracts, on condition that the entity is the actual user of the bus;

• 4) Connect to the electronic systems set out by the Authority.

• 5) Connect to the systems stipulated in any other Regulation.

• 6) Provide a national address for the entity;

• 7) Payment of the financial fines (if any); 8/ Payment of the financial fees (if any);

• 8) provided that the entity fulfills all the conditions and requirements for issuing the licence within a maximum period of (90) ninety days from the date of submitting the application, otherwise the application will be considered null.

• 1/ Subject to the provisions of Article (4), the main licence shall be issued in the name of the entity for a period of (3) three years, and it is not permissible to practice the activity after its expiration or cancelation, or during the period of its suspension.

• 2/ The carrier is not considered eligible to transport pilgrims or Umrah performers without the approval of the Ministry of Hajj and Umrah.

Subject to the provisions of Article (4), a sub-licence must be obtained for each branch through which the activity is practiced, with the minimum number of buses required to practice the activity registered on the main license. The validity of the sub-licence is contingent upon the validity of the main license.