The center conducts monitoring and inspection operations aimed at enhancing compliance through guidance, awareness, and enforcement of the relevant controls, regulations, and laws. To achieve this, it has the authority to exercise oversight through automated or manual monitoring or other approved monitoring methods by the center, whether in-office or in the field as follows:
1- The inspector may carry out monitoring activities by conducting inspection rounds according to the approved monitoring plans at the center or based on reports received by the center to verify the compliance of licensees and to detect violations.
2- If the monitoring practices reveal a violation, the inspector shall document the violation according to the mechanism approved by the center, including the following:
A- Information about the violator, a description of the violation, and the activity being conducted by the violator.
B- The corresponding number for the violation according to Appendix (B) and the amount of the penalty specified for it.
C- The date and time of the monitoring, including the day and hour.
D- The location of the violation (city, neighborhood, street, or road).
3 - The inspector shall document a detailed description of the violation – as much as possible – using the necessary technologies for that purpose.
4- The documentation of the violation does not depend on the presence of the violator, and it is sufficient to notify them of the details of their violation according to the recognized means of proof for notification.
5- The center may take the necessary actions to request the presence of the violator or their official representative through one or more of the following means:
A- Sending a notice to their address associated with their license, specifying a deadline for review according to the nature of the violation.
B- Sending a text message to the mobile number associated with their license.
C- Sending a notice via the dedicated service application, if available.
D- Posting a notice requiring review at the site of the activity.
E- Requesting their presence through the relevant authority.
6- If the violator is present and does not cooperate with the inspector or shows resistance or attempts to obstruct the monitoring activities, the inspector shall document this as an observation, and the center may proceed with the necessary actions related to preventing inspectors from performing their duties.
7- The monitoring or documentation procedures shall be invalidated if any of the violation data specified in paragraph (2) of this article is not completed, unless the inspector records the reason for the inability to do so.
8- The center may impose penalties for non-serious violations upon the expiration of the correction period without addressing the violation.
9- The center may combine the application of the procedural action for the violation and impose penalties for serious violations.
10- The penalty for recurrence shall be applied if the violation continues after the expiration of the correction period specified in Appendix (B), and the center – in the case of multiple recurrences – may take the appropriate action to ensure the violator's compliance.