Regulation for the Activity of Selling Maritime Travel Tickets

Chapter 1: Preliminary Provisions

Article (1): Definitions

Previous Amendments
  • 1. Authority: General Panel for Transport.

  • 2. Council: Board of Directors of the General Panel for Transport.

  • 3. Competent Authority: General Panel for Transport represented by the Maritime Transport Sector or one of its branches or its representatives or those authorized by it to act on its behalf.

  • 4. License: The document issued by the competent authority allowing the establishment to engage in the activity in accordance with the provisions of this regulation.

  • 5. Establishment: The legal person (individual institution or company) licensed to engage in the activity.

  • 6. Head Office: The main headquarters for conducting the activity.

  • 7. Branch: A location for conducting the activity that operates under the supervision of the head office.

  • 8. Inspector: The person assigned by the competent authority to ensure the establishment's compliance with the provisions of this regulation.

  • 9. Electronic Communication: The exchange of information by transferring part or all of signs, signals, writings, images, data, or information from one place to another through digital systems such as computers, scanners, the internet, or any other digital means.

  • 10. Sea Travel Ticket: A document that proves a contract for the transport (passenger) by sea from a specified port to another port between the carrier and the passenger.

Article (2): Procedures for Issuing the License

Previous Amendments
  • The competent authority or its delegated departments may issue a license for the establishment after following the following procedures:

    • 1. Submission of a claim from the establishment for the license along with the following documents:

      • - A copy of the valid commercial register.

      • - A delegation contract from the maritime carrier to sell maritime tickets in its name.

      • - The company's founding contract if the establishment is a company.

      • - The investment authority license for foreign companies or institutions.

      • - Any other documents required by the competent authority.

    • 2. After verifying that the claim meets the required documents, the competent authority must do the following:

      • - Inspect the establishment's premises and verify the availability of the necessary equipment to conduct the activity and meet the requirements according to the provisions of this regulation.

      • - Verify the implementation of quality requirements in the establishment.

    • 3. The license is issued according to the prepared model after paying the prescribed fees and settling any financial penalties - if any - and adding the activity in the commercial register, and it shall be:

      • - In the name of the establishment and limited to it.

      • - If the establishment has one or more branches, a branch license shall be issued for each branch.

      • - The duration of the license is three years.

Article 3: Renewal of License

  • 1. The License expires upon the end of its term.

  • 2. The establishment may not engage in the activity after the expiration of the License until it is renewed.

  • 3. The establishment's request to renew the License shall not be accepted after the expiration date if it exceeds thirty days. The competent authority may grant the establishment a new License upon its request in accordance with the provisions of this Regulation.

  • 4. The License may be renewed for a similar duration or durations as the License in accordance with the needs of maritime transport or what is required by the Public interest after taking the following procedures:

    • - Submitting the renewal application from the establishment using the approved form.

    • - Submitting the renewal application within (90) ninety days prior to the expiration date.

    • - Meeting the conditions stated in this Regulation.

    • - Paying the amounts of violations and financial penalties due.

    • - Paying the applicable fees.

Article 4: Waiver of the License or Delegation to Others on its Behalf

  • 1. The licensed establishment may not delegate others to practice the activity on its behalf without the approval of the competent authority.

  • 2. The establishment may waive the license to others provided that the following conditions are met:

    • - Obtaining prior approval from the competent authority for the waiver.

    • - The assignee must meet all the conditions required for licensing to practice the activity.

    • - Payment of any violations and financial penalties owed by the establishment and providing proof of payment.

    • - The establishment remains responsible for the activity and its employees and must fulfill its obligations towards others until the transfer of the license to the assignee is completed.

    • - The license must be valid at the time of submitting the waiver request.

    • - All procedures for transferring the equipment related to the activity from the waiving establishment to the assignee must be completed within a maximum period of two months from the date of the competent authority's approval of the waiver.

Article 5: Revocation of License

  • The competent authority may revoke the License if it finds the following:

  • 1. If the establishment provided incorrect or invalid data or documents to obtain the License.

  • 2. In the event that the establishment loses any of the conditions and documents for the License mentioned above, the License shall be suspended until this condition is completed or corrected. If the condition is not completed or corrected within fifteen days from the date of the License suspension, the competent authority may revoke the License.

  • 3. The death of the owner of the individual establishment.

  • 4. The expiration of the Commercial Register of the establishment or its cancellation.

  • 5. At the request of the licensee.

  • 6. If the establishment goes bankrupt or its bankruptcy is declared, or an order is issued to place it under guardianship, or it is dissolved or liquidated for any reason.

  • 7. The waiver of the License without the approval of the competent authority.

  • 8. A decision issued by the competent authority based on what is required by the public interest to revoke the activity.

  • 9. Modifying the entity of the establishment without the prior approval of the competent authority.

Chapter 2: Duties and Responsibilities of the Establishment

Article 6: Obligations of the Establishment

  • The establishment is obligated to comply with the following:

    • 1. The establishment may not issue and sell maritime travel tickets for passengers on behalf of a specific maritime carrier except by a written authorization from that carrier.

    • 2. The establishment may not engage in the activity of selling maritime travel tickets in the Kingdom on behalf of the carrier except by a prior license from the competent authority.

    • 3. Without prejudice to the provisions of the bilateral agreements between the Kingdom and other countries regarding the regulation of maritime passenger transport operations between the two countries, licensed maritime travel ticket sales agencies operating in the Kingdom may not sell maritime travel tickets for a foreign carrier that is not authorized to operate and engage in passenger transport activities in the Kingdom.

    • 4. All correspondence and communications of the establishment, as well as the forms related to the activity, must be printed clearly bearing (the name of the establishment, type of activity, license number, address of the establishment).

    • 5. The establishment is obligated to reserve and sell maritime travel tickets for passengers within the numbers specified for the office by the carrier for each maritime voyage of the carrier's ships, in accordance with the legally determined capacity of the ship.

    • 6. The establishment may not charge any amounts from passengers in excess of what is specified on the travel ticket.

    • 7. The establishment must observe the commitment to Islamic traditions and morals when publishing announcements for the services it provides.

    • 8. Provide the competent authority with copies of contracts that the office may conclude with carriers for marketing the sale of maritime travel tickets for their ships, along with notifying the authority of any amendments or cancellations made to all or some of these contracts.

    • 9. Adhere to the systems, regulations, instructions, and decisions in force in the Kingdom or those that may be issued in the future.

    • 10. Implement a quality performance system in maritime work.

Article 7: Liability of the Establishment

  • 1. The establishment shall be liable for damages arising from its activities that affect ship operators or third parties.

  • 2. Subject to the provisions of the first paragraph, the establishment shall be liable for the errors of its affiliates that occur during the performance of their duties.

  • 3. In all cases, the carrier in whose name the ticket is issued remains responsible for his own error and the error of his authorized agent in selling the ticket on his behalf.