Claims are submitted to the Labor Office that has jurisdiction over the location of the workplace.

The Statement of Claim must include the name of the Plaintiff, their address, their requests, the legal basis for those requests, the name of the Defendant, and their address.

The Department of Lawsuits at the Labor Office sets a date for the Plaintiff and Defendant to appear within a week from the date of filing the lawsuit.

The Defendant is notified of the appointment according to the procedures followed in the office.

If the Defendant fails to appear at the scheduled time, the Hearing shall be postponed to another date within a week from the original date. If he does not attend, the office shall request his attendance through the Police. If he still does not appear, dealings with him shall be suspended, and the cases shall be referred to the competent Primary Authority.

If both parties are present, the investigator will attempt to reach an amicable settlement between them by presenting the plaintiff's claims to the defendant and responding to them, identifying which claims are lawful and persuading the defendant to comply with them, as well as convincing the plaintiff to depart from the unlawful claims.

The Investigator must document this attempt and then present the amicable settlement to both Parties and record each of their opinions regarding it.

If both parties accept the amicable settlement proposed by the investigator, this acceptance shall be documented in a final settlement that is binding on both parties, and neither party has the right to depart from it.

The case that has concluded with a final settlement in the litigation section of the Labor Office may not be raised again by either party.

If both parties or one of them rejects the offer for amicable settlement, the reason for the rejection shall be documented, and the investigator shall conclude the process with his final opinion on the case.