| Release Date: | 1445-07-27 |
|---|---|
| Release Tool: | Councils and commissions decisions |
| Issuance Instrument Number: | 552/1445 |
| Validity: | Valid |
| Summary: | By AI The document addresses the rules for protecting user rights in the telecommunications and information technology sector in the Kingdom, based on the Telecommunications Law and its executive regulations. The Authority aims to enhance digital transformation and protect user interests, and it includes definitions of users, conditions for service provision, and the rights and obligations of both parties. The service provider must adhere to transparency, refund amounts paid when obligations are not m... |