The text addresses the rights and obligations of public transport users, with a focus on persons with disabilities. It includes basic definitions, scope of application, and general rights such as the right to access information and the right to bring animals and bicycles. The obligations of carriers are specified to provide assistance to persons with disabilities, adhere to travel schedules, and meet safety requirements. It also discusses the complaint handling system, where passengers are allow...
The detailed mechanism of the Regulation on the Rights and Obligations of Public Transport Users