• For the purpose of applying this regulation, the following terms and expressions shall have the meanings ascribed thereto, unless the context requires otherwise:

• Postal Statements: Every statement that discloses the postal item and its contents.

• Postal Item of a Special Nature: Any postal item that the service provider cannot transport or distribute, either because it needs a special method or care for transport, distribution or delivery, or that is perishable or results in contamination of postal items or equipment, or may harm postal service workers, or impede the implementation of postal services.

• Suspension: Temporary suspension of the license or part thereof, registration or exemption for a period determined by the Authority in accordance with the provisions of the regulations.

• Neglected Postal Items: Postal items that the service provider, for reasons directly or indirectly not related to him, was unable to deliver them to the addressee, and whose storage period has expired.

• 1- Where there is no special text specifying the form or means of publication, any document shall be considered published in the following cases:

  • A- The Authority’s announcement through its website on the Internet, or through its official accounts on electronic platforms.

  • B- Publication in the Official Gazette.

  • C- Sending to addresses registered with the Authority.

• 2- Where this Regulation requires that a document be sent to the Authority's official e-mail address, and the address mentioned is out of work , then the document shall be sent to the Authority by handling.

• 3- The Authority may, if its regulations require permitting or prohibiting a specific activity on a person or facility, issue a resolution identifying the persons related to the person, or related entities, and the relationship to which that permit or prohibition applies.

Without prejudice to the controls issued by the relevant authorities, the Authority issues a document regulating the data of the service provider, beneficiary, postal data, and all that is related to their preservation, storage and sharing.

• The Authority, when setting the controls and standards for postal service fees, shall consider the following aspects:

  • 1- To be fair and lead to providing an attractive environment for investment in the sector.

  • 2- The Kingdom's international agreements and obligations related to postal service fees.

  • 3- International best practices.

• The Authority issues, in accordance to the Article 10 of the law, a resolution that includes the fees for the categories of licenses, their renewal, and the annual fees thereof, under the consideration of the following:

  • 1- The fee is commensurate with the postal service and the type of license.

  • 2- The annual fee is related to the size of the establishment entity and the activity which it intends to provide postal services through it.

• The Authority prepares the comprehensive service policy and the universal use right and submits it to the Ministry for approval, provided that it shall include the following:

  • 1- A list of the basic postal services within the universal service and the right of universal use, to be reviewed annually.

  • 2- Defining the objectives and obligations of the national operator.

  • 3- Setting the necessary controls for the appointment of a universal service provider in the postal sector in the Kingdom.

  • 4- Determining the minimum universal service in line with the minimum standards of the Universal Postal Union (UPU).

  • 5- Determining the level of comprehensive service provision in the governorates and centers within the limits of specific service quality levels, and reviewing the service level targets on an annual basis in light of the changes in the sector and the expansion of service providers in service provision, the costs of providing it, and the financial support available for the service

  • 6- Preparing the regulations and requirements that aim to ensure the regularity and continuity of comprehensive service provision in the designated areas, and reviewing them annually in light of the changes tin the sector and the expansion of service providers in providing the service, the costs of providing it, and the financial support available for the service.

  • 7- Establishing a mechanism for determining the geographical coverage of universal service provision points, and reviewing it annually.

  • 8- When preparing any document; the rules, conditions and organizational bases, regulations, legislation and decisions related to postal services in the Kingdom shall be considered.

• The Authority grants a license to provide the following postal services:

• 1- Receiving, transportation, distribution, and delivery of postal items, including express mail.

• 2- Postal financial services, after obtaining a license from the Saudi Central Bank (SAMA).

• 3- Postal box service.

• 4- Promotional mail service.

• 5- Providing service of cards, or coupons or pre-paid vouchers.

• 6- Parcel stations service.

• 7- The official mail service.

• 8- Parcel service

• 9- Any license that the Authority deems to be within the scope of postal services in accordance to the Article 1 of the law.