Implementing Regulation for the Protection of Customer Rights

Release Date:	1438-05-26
Release Tool:	Councils and commissions decisions
Issuance Instrument Number:	380/20
Validity:	Cancelled
Summary:	By AI The Board of Directors of the General Authority of Civil Aviation in Saudi Arabia approved the Implementing Regulation for the Protection of Customer Rights, based on the Civil Aviation System and international treaties. The regulation includes definitions of terms, scope of application, the jurisdiction of the Customer Protection Department, and the obligations of air carriers and customers, in addition to procedures for filing complaints and compensation for lost luggage. The regulation includ...

Release Date:

1438-05-26

Release Tool:

Councils and commissions decisions

Issuance Instrument Number:

380/20

Validity:

Cancelled

Summary:

By AI

The Board of Directors of the General Authority of Civil Aviation in Saudi Arabia approved the Implementing Regulation for the Protection of Customer Rights, based on the Civil Aviation System and international treaties. The regulation includes definitions of terms, scope of application, the jurisdiction of the Customer Protection Department, and the obligations of air carriers and customers, in addition to procedures for filing complaints and compensation for lost luggage. The regulation includ...